ONSshoebox Service Features: Customer Support
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ONSshoebox overview
This Customer Support page provides a menu of all the support topics for which detailed information is currently available on how to use individual Features in your ONSshoebox.
The content for each of these menu items is still being developed and the overall area is being continually evolved so you may see text followed by a
?. This means that a new page will be inserted here shortly to further develop the support material. If there is an area of interest that is not yet covered, or a particular topic is not clear and needs more detail then please use the 'General support queries' Forum to provide your feedback and to detail your requirements.
The following now provides a menu of individual support pages arranged in a functional manner:
- Users and Groups:
User Groups - click here for a support guide providing information on the available User Groups and their individual permissions.
Add a new User - click here for a support guide providing step by step instructions for adding a new User to your ONSshoebox community.
- Using Wikis:
Editing Wiki Pages - click here for a support guide providing information on how individual Wiki Pages are edited.
Using the Sandbox - click here for a support guide providing information on how to use the Sandbox feature for practising Wiki editing in a safe 'play' environment.
Using Templates - click here for a support guide providing information on how to create and use Templates for Wiki pages, to simplify the establishment of a common 'look and feel' for sets of pages.
Add new Wiki Pages - click here for a support guide providing information on adding new Wiki Pages to evolve your ONSshoebox content.
Using Permissions to restrict access to Wiki Pages - click here for a support guide providing step by step instructions on how to restrict access to an individual Wiki Page.
Creating menu bread crumbs on Wiki Pages - click here for a support guide providing information on creating simple menu 'trails' on individual Wiki Pages.
Adding images to Wiki Pages - click here for a support guide providing step by step information on adding images to individual Wiki Pages to enhance the content.
Using Structures - click here for a support guide providing information on how to create and use Structures which allow groups of Wiki pages to be quickly established and onward managed where the navigation between the pages is automated.
- Using Image Galleries:
Create Your Image Galleries - click here for a support guide showing how to create individual Image Galleries.
Creating Image Gallery structures - click here for a support guide on how to create a framework for the storing and management of your various images.
Upload Images - click here for a support guide providing information on how to upload new images to an individual Image Gallery.
Editing and Deleting Images - click here for detailed information on editing, moving and deleting images from your Image Galleries.
- Using Articles:
This information is coming soon
- Using Forums:
This information is coming soon
- Using File Galleries:
Create Your File Galleries - click here for a support guide on how to create individual File Galleries to store and manage your various files.
Upload Files - click here for a support guide providing information on how to upload new files to an individual File Gallery.
If you have any questions or suggestions for improving this documentation then please do post a comment in our 'General support queries' Forum which you can access once you login using the id/password of testuser/testuser.
